Risk disclaimer: undefined of retail investor accounts lose money when trading CFDs and Spreadbets with this provider. You should consider whether you understand how CFDs and Spreadbets work and whether you can afford to take the high risk of losing your money.

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Frequently Asked Questions

Trading Accounts

Everything you need to know about creating a trading account and getting started.

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Deposit & withdrawals

Find out how to deposit or withdraw or the general funding of your account.

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Trading Platforms

More information about our trading platforms, including login and general operations.

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Security & Safety

Learn more about how your funds and data are protected when trading with us.

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Most Frequently Asked Questions

Trading Accounts

How do I sign up for a TIOmarkets.uk trading account?

What documents are accepted for Proof of Address (POA)?

Why do I need to send you my proof of ID and address?

How do I reset my password?

What base currencies are available?

Deposits & Withdrawals

How can I fund my account?

How do I make a Withdrawal from my account?

What is the Minimum Withdrawal Amount?

How do I see my Account Withdrawal History?

What Deposit and Withdrawal methods are available?

Trading Platforms

What leverage do you offer?

When can I open my MT4 trading account?

What is the Minimum lot size I can trade on your platform?

How do I switch accounts on the trading platform?

What is a trading platform?

Security & Safety

Is TIOmarkets licensed and regulated?

How are my funds protected?

Other brokers are telephoning me and I have only signed up to TIOmarkets.uk, what happened?

What happens if I deposited some funds to a company that looked like TIOmarkets, but with a different name?

Why do I see different things on the website that others dont see?

Legal Documents

At TIOmarkets, we are committed to providing a secure and ethical trading experience for all our clients and partners. To ensure transparency and clarity, we provide easy access to our legal documents that govern our relationship.

Consumer Duty

The Consumer Duty is an outcomes-based framework consisting of principles, rules, and guidance that all FCA regulated firms offering services to retail customers must adhere to.

Non-Independent Research Disclaimer

We operate a policy of independence and take all reasonable steps to prevent any conflicts of interest. Any material provided by TIO Markets UK Ltd, that is on our website, or provided by our marketing department, does not constitute and should not be considered as investment advice.

Conflicts of Interest

We aim to establish, maintain and operate effective organizational and administrative arrangements, with a view to taking all reasonable steps to prevent material risk of damage to our clients.

Client Agreement

This document is a legally binding contract that outlines the terms and conditions of the business relationship between you, the client and TIO Markets UK Ltd, the service provider. The purpose of the client agreement is to establish clear expectations and responsibilities for both parties, to minimize any potential disputes, and protect the interests of all parties involved.

Privacy Policy

This document outlines what data we collect, how we collect, use and store it. As well as how we protect your personal information.

AML policy

The following document is a regulatory and legal requirement for financial institutions and outlines the measures and procedures in place to prevent money laundering, financial crime and terrorist financing.

Order & Best Execution Policy

This is a regulatory requirement for financial services firms and provides information about how client orders are executed. This policy outlines our procedures for obtaining the best possible execution for client orders. The purpose of this policy is to ensure that clients receive fair and consistent execution of their orders in accordance with regulatory requirements.

Risk Disclosure

This document outlines the risks associated with investing or trading in CFDs but it cannot explain all of the risks nor how such risks relate to your personal circumstances. CFDs are high risk instruments and trading CFDs is not suitable for all investors. You should ensure that you fully understand the risks involved and do not trade with money you cannot afford to lose.

Cookies Policy

Cookies enable us to serve you relevant products and ads on social media and other advertising networks. We respect your privacy and are committed to providing you with the information and tools you need to manage your cookies. Read our cookies policy for more information.

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